Every feature you need
in one platform
From bulk campaigns to automation, contact CRM, and an open REST API — WATI Pro packs the entire WhatsApp marketing stack into one dashboard.
All features
Meta Cloud API (Official)
Connect Meta's official WhatsApp Cloud API per tenant — verified business, green tick, template messages, no ban risk.
Local Gateway option
Prefer self-hosted? Plug in our Baileys gateway with QR scan in 30 seconds. Switch providers anytime.
Bulk WhatsApp campaigns
Send personalized messages to thousands of contacts in one go. Supports text, images, documents, and media.
Scheduled sending
Queue campaigns for a future date/time. Smart pacing avoids burst-sending so your number stays healthy.
Shared Team Inbox
Multiple agents share one WhatsApp number. Assign conversations, mark open/pending/resolved, never miss a reply.
Team workspaces
Invite teammates by email as Agent or Manager. Per-tenant isolation — your data never leaks across workspaces.
Keyword auto-replies
Instant reply rules — contains, exact match, or starts-with — for FAQs, menus, and lead capture.
AI Smart Reply
When no keyword rule matches, Lovable AI Gateway crafts a context-aware reply from the last 5 messages.
Multi-language replies
Auto-detects customer language (English, Urdu, Hindi, Arabic, Spanish & more) and answers in the same one.
Multi-device support
Connect up to 10 WhatsApp numbers from a single dashboard. Switch sender per campaign.
Contact CRM
Import via CSV, organize with tags, search, segment, and export — all built in.
Segment campaigns by tag
Target only contacts with a tag — VIPs, languages, location, sale segments — straight from the campaign builder.
Message templates
Save reusable templates with variables like {{name}} for true personalization at scale. Cloud API approved templates supported.
Two-way inbox
See live incoming messages, reply from the dashboard, and capture new leads automatically.
Analytics dashboard
30-day message volume, campaign sent vs failed rates, top-performing templates — all in one chart view.
Public REST API
Send messages, run campaigns, fetch logs and look up message status programmatically with simple API keys.
Per-tenant webhooks
Each workspace gets its own signed webhook URL — incoming messages stream into your CRM, n8n, Zapier or app.
Per-tenant isolation
Every customer gets isolated sessions, RLS, and webhook URLs. Your data never mixes with another tenant.
Multi-currency billing
Pricing auto-detects PKR, INR, USD, GBP, EUR, AED, SAR, CAD, AUD — pay in your currency.
Use responsibly
WATI Pro gives you the tools — staying within WhatsApp's policies is on you.
- Only message contacts who opted in to receive messages from your brand.
- Warm up new numbers with low daily volume before scaling.
- Respect WhatsApp's rate limits — our scheduler paces sends for you.
- Honour unsubscribe / STOP requests immediately.
- Avoid spammy content, misleading links, and unsolicited promotions.
- Set up a business profile with photo, name, and category for better trust.